PLEASE BE ADVISED DUE TO COVID-19 ALL CARRIERS ARE EXPERIENCING DELAYS IN SHIPMENTS.
THERE ARE NO SHIPMENTS DURING WEEKENDS OR POST OFFICE HOLIDAYS.
All orders IN STOCK leave our facility within 1-2 business days. Once it's been shipped out , you will receive a tracking number via Email automatically. Any questions or concerns please email Info@OhYasFit.com
USPS Priority Mail (2 business days not guaranteed)
PLEASE KEEP IN MIND THAT DELIVERY ON A SPECIFIC DAY IS NOT GUARANTEED
International and Canadian Orders:
USPS First class mail (7-14 business days)
If your country requires Customs duty & Taxes The Buyer is responsible to pay these fees. All countries have different fees please be aware.
*All international packages may be processed through customs regulations which may cause a slight delay with processing times.
*Once a package has left our facilities any possible delays in the delivery of your package are the responsibility of USPS.
We use the United States Postal Service.
You must contact us within 24 hrs of placing your order for an address change.
We are not responsible for incorrect addresses after the order has been shipped. If you have put in the wrong address at checkout and your package is sent back to us, you will have to cover the fees to reship the order.
If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact the postal service to make a claim. Oh Yas Fit will provide you any necessary documentation needed for you to file a claim.
Oh Yas Fit does not hold or accept responsibility for lost packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
We only accept exchanges for the same item in a different size, if the item is not available a store credit will be issued. We have a 7 business day exchange policy, which means you have 7 business days after receiving your items to request an exchange.
If you have an issue with your order, please contact us through customer service at Info@OhYasFit.com. We cannot accept returns or exchanges for any other reason.
All Sale items are final sale, all international orders are final sale.
Please inspect your order upon receiving it. You must contact us within 24 hours of receiving your order if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and resolve it. Contact us via e-mail Info@OhYasFit.com
You can contact us through our contact page! or simply email us at firstname.lastname@example.org We will be happy to assist you.